This morning, I had a phone call from this sales person from an financial education company for children. I had met her at the Tampines Mall rooftop playground about 2 or so months back where she approached me whilst I was watching Feli playing. I decided to hear her out as I feel anything new could be beneficial or interesting to know about. Anyway, I gave her basic info like my 2 girls' name and age and school. The course is about teaching kids money management skills. If I had remembered correctly, it's a 16h course costing a bomb of at least $500. If it was an office training programme, I'll go for it as it is considered reasonable...but for kids as an enrichment programme that comes from our pocket, it's a luxury and extravagant expenditure!
Anyway, she had been persistant in following up, and I had told her I am not interested. Don't know why these people have selected listening skills...still persist in pushing another program to me...studying skills that is offered by another section which she's not under...but being in sales line, I guess she wants the commission.
Anyway, from then on, I told me I'm busy and call me another time. Anyway, she called me yesterday and was not free to talk to her. So she called me again this morning, so as I was a bit freer, decided to listen to her.
1st boo-boo she made was refer to Felicia by another name!! I asked her who is "Gloria"? She avoided answering me and managed to find out Feli's name. Next, she asked how Feli did for her exams. I told her she passed and when she insisted how well Feli fared, I told her I'm happy with her results. Then she asked what was her grades, and I find that kind of personal so asked her why she wanted such an info? Then she asked if Feli has tuition. I told her of course! (I believe I had already told her that before!). Then she told her if Feli wasn't doing well in studies, she should attend the study skills program. I told her her programs are too expensive and asked how did I know...I told her I had asked her before! Next biggest boo-boo which cheesed me off was she told me to drop all tuition and the money saved could pay for the study skills program and I would never ever need tuition again!! I was mad that this sales person who doesn't have children of her own and doesn't even remember much about me and the kids, who has not assessed my needs, is just too keen to push her product. I told her good-bye. Try again next year. Economy not good, so good-bye again. Then she asked if my job was affected. And I told her I'm a stay-at-home-mum, and that I had already told her that before! Still, she hung onto the phone. So I told her again good-bye and call next year lah! This is an example of a very bad sales person!! So many boo-boo and blunders. And she still had the cheek to push a product that I don't need.
Just soooo cheesed off with her! And I thought I pitied her and give her a listening ear, and she was so irritating!!!
If there's any of you in the sales line, sorry, no offence. Anyway, none of you do that to us :) I just was so irritated by her I wanted to get it off my chest! Afterall, it's not a cheap product. I believe these info can always be picked up from books and I believe there are software programs available that teach you such things anyway. Much cheaper than attending such programs where you only retain at best 60% of what you learn.
Theresa
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